Yes, we still have a long way to go before full recovery, however, without a plan to move forward when the market becomes more viable, you could be left in the dust!
The following is a proactive concept that could help companies prepare for the gradual upturn.
Begin by training your management team and sales force to contact your customers, prospective customers and former customers regarding their opinions about business activity in the next six to twelve months and their interest in purchasing your products and/or services during this period. Once this information, along with intelligence about several other pertinent topics has been gathered, all of this data would be tabulated, interpreted and presented in a report to key members of your management and sales departments. Although it might be desirable to have this study prepared by an independent market research organization, we are still in tough economic times and in most cases money is short. Also, by having your own people establish contact with customers, you will be making a more positive impression about your company, its products and its employees.
Based on this informal customer research study, develop a sales and marketing plan that will take advantage of this new information. This plan should be built in a modular way, thus providing you with a great amount of flexibility should the market shift up or down. This plan should include such cost effective and highly measurable initiatives as; special interactive promotions, content driven web marketing, the use of social media platforms, blogs, podcasts, webinars, search engine optimization activities, key word utilization, targeted email campaigns, online videos, PR news wire outreach, web analytics, and perhaps the use of barter to purchase advertising media.
In addition to providing greater sales and profits, this plan would help to expand your vision, develop increased corporate momentum and keep your organization on course for planned growth.
Even if it may not be prudent to launch your new program at this time, it would be advisable to build the plan now and have it ready for action when the time is right. Keep in mind that it will take three to five months to complete the research and the marketing and sales plan. Thus by planning now, when the appropriate launch opportunity arises, you will be months ahead of your competition!
As an old Latin scholar once said, “Praemonitas, Praemunitus” (Forewarned is Forearmed).